Questions to Ask
There are hundreds of VPN services, we are not going to review them all. We will review the serivces we have actually used, either by daily use as a favorite or from a free trial or we paid for a month or two to actually use and examine the service.
People are always asking, "What about xyz service?". Here are a few questions you can ask any VPN service - The answers should be on their website in the
- Contact page
- Privacy page
- Terms of Service
- About us page
If the answers are not on their website, it could be a red flag, or you should email the service for the answers.
- Where is the company located? (14 eyes spy cartel?)
- They could be forced to hand over logs and payment information on their customers. If logs are not kept there shouldn't be anything to hand over. Pay special attention to the payment information that is kept.
- Free or paid? (free is usually bad)
- Free means your information is the fee or bandwidth is restricted to frustrate you to pay for the premium.
- AES 256 is preferred. If you see SHA1 - run away.
- Does it support a client for your OS?
- This is a personal issue. It's not a sign of a better service if they support everything except what you need.
- Server locations for the originating and the exit servers in the countries you need?
- Logs - Are logs kept?
- If your IP address is kept, run away. There's no need for them to keep a log of your real IP address to ensure performance or anything else.
- Is payment information kept?
- If you're looking for real privacy, you don't want to be traced back to your credit card or paypal account. They may need to keep your info for short period in case you want your money back. But after the trial period ends, they only need the expiration date of your service.
- Do they take bitcoin or some other anonymous money?
- Depending on your use, the extra effort and fee may not be worth the money if you're only downloading movies or avoiding general mass surveillance this may not be important. For truly covert browsing hide everything, don't use a bank card or paypal.
- Does the service support alternate VPN ports?
- Normal VPN service has a commonly known port which is easily blocked by firewalls. If you want to bypass a firewall at work or a firewall in your country - use a service that can disguise a VPN to look like other traffic besides a VPN like DNS (port 53), regular browser traffic HTTP (80) and HTTPS (443) are the most common and easiest to use as camouflage and still have a secure VPN tunnel.